First there is my bill, which included in fees that are erroneous. Only after a half hour on the telephone did I ascertain there was a mistake and that I did not owe Verizon practically the equivalent of the rent of a month. Yet another phone, and much more than 30 minutes later, I was told that if the issue is located in the point, not my DVR, I’d be on the hook for a tech whose an attorney rouge would be made by hourly rate. (Children, forget med-school — understand Cable Television fix.) http://www.wsav.com
I was launched by earlier this weekend to unprecedented rates of cable-rage. The season finale of The Category noted as scheduled, but would not perform after dark two-minute tag. I taped that one froze, and another exhibiting, too. On Sunday night, stay television confined upward; to view The Walking Dead, I needed to turn from high def to regular every 10 minutes when one station quit functioning. Subsequent to the opening breaks, the sound disappeared, although Fatherland played through.
The headaches through all, the consumer service department — once I finally get a human being on the telephone after up of 1-5 minutes on-hold of Verizon — is a certain improvement over Comcast’s. The next period, the agent offered his e-mail that was personal to me and supported me to make him know if my problem remained. Still another agreed to to phone me right back if he found any-more helpful advice. All were remorseful, not unfriendly and intelligible.
Uncertain if I Would not be quite as discontented with FiOS in comparison, although if I hadn’t changed from the demon that’s Comcast, FiOS is much preferred by me. One thing that troubles me about FiOS is since they include a huge amount of channels, but not ESPN, the fact that they have levels of service and kind of screw you around the standard bundle. Anybody with a guy in the home desires ESPN! But I really haven’t had any technical problems, nor outages also in bad-weather. In my own year of getting FiOS, compared to almost weekly we have just needed to reset the router once when we’d Comcast. In choosing between the alternatives in the region, FiOS is the very best choice hands down, in my opinion.